AGH

Audit notes

What eleven portfolio audits taught us about workflow scope.

Patterns that show up in every operations team after the third interview. The workflows we always end up scoping out, the ones we always end up adding back, and the one nobody asks for that turns out to be the most valuable.

Kevin Bite8 min read

After eleven portfolio audits, the same three workflows show up on every team's 'definitely automate this' list, and only one of them is worth touching.

The two that look automatable but rarely are: vendor onboarding and quarterly board reporting. Both feel like template-able paperwork. Both turn out to be eighty percent relationship and judgment, twenty percent paperwork. Automating the paperwork half saves an hour a quarter and breaks the relationship trust that took eighteen months to build. We end up scoping these out by week two of almost every audit.

The one nobody asks for that turns out to be the most valuable: deal-flow triage. Inbound emails, broker decks, intro requests. Teams treat it as background noise. It is the workflow with the highest information density per hour spent. A simple LLM-backed tagger and summary tool, deployed in a weekend, returns three to four hours per partner per week within thirty days.

The pattern: the workflows that get pitched as 'AI projects' are usually the ones operators have already half-automated with macros and templates. The workflows that read as low-status admin are usually the ones where AI compresses the most time. Audit budget should chase the second category.

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